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Bulletins

Please be aware on Friday, February 21, 2025, the payments received were incorrectly duplicated in the system. As a result of this error, duplicate payments were sent to custodial parents. At this time, payments received for the cases impacted by this error are being delayed until recoupment of the funds is established. CSE apologizes for this inconvenience.

Issued 4/4/2025

Update 04/04/2025 - All holds have now been released, however recoupment is ongoing.

Issued 4/4/2025

Kentucky Way2Go Card - CSE offers the Kentucky Way2Go Card as a method of receiving child support payments. The Kentucky Way2Go Card is a MasterCard debit card issued by Comerica Bank. It is an easy, convenient, and safe way to receive and access child support payments without the need for a bank account. It is a good choice for individuals that do not have a personal bank account or wish to keep child support payments separate from a personal bank account. Click here to learn more about the Kentucky Way2Go Card.

Issued 6/17/2022
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